nono4d Privacy Policy

nono4d is an international online betting platform serving players primarily based in Indonesia. We operate sportsbook markets, live casino games, togel (Indonesia's traditional numbers lottery), and electronic slot titles sourced from leading studios including Pragmatic Play, Evolution Gaming, Pocket Games Soft, NetEnt, Microgaming, and Spribe.

As a platform that handles real-money transactions in Indonesian Rupiah (IDR / Rp) and processes sensitive identity documents during Know Your Customer (KYC) verification, nono4d recognizes the critical importance of responsible data stewardship. This Policy is written in plain English so that every player can clearly understand their rights and our obligations.

This Policy applies to all data processing activities conducted by nono4d in connection with the operation of the Platform accessible at https://nono4d.pro, including any associated mobile or progressive web application interfaces. It does not apply to third-party websites that may be linked from the Platform — those third parties operate under their own separate privacy policies.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, directly or indirectly — including name, national identity number, email address, mobile number, IP address, device identifier, and financial account details.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transfer, or deletion.
• "Controller" means nono4d, which determines the purposes and means of processing your Personal Data.
• "Processor" means a third-party service provider that processes Personal Data on behalf of nono4d under a data processing agreement.
• "KYC" means Know Your Customer — the identity verification process required before withdrawal requests are approved.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of your Personal Data for a stated purpose.
• "Data Subject" means any living individual whose Personal Data is processed by nono4d — primarily registered players and platform visitors.
• "IDR" / "Rp" means Indonesian Rupiah, the sole transaction currency on the Platform.
• "WIB" means Western Indonesia Time (UTC+7), the default operational time zone for nono4d.

nono4d collects Personal Data across the following categories:

3.1 Registration Data. When you create an Account, we collect:

• Full legal name (as it appears on your Indonesian national identity card, KTP, or passport).
• Date of birth (used to verify that you are at least 21 years of age).
• Email address.
• Indonesian mobile phone number.
• Chosen username and encrypted password hash (we never store passwords in plain text).
• City and province of residence (e.g., Jakarta, Surabaya, Bandung, Bali, Medan).

3.2 KYC Verification Data. Prior to processing your first withdrawal, we require:

• A photograph or scan of your KTP or passport.
• A selfie photograph holding the submitted identity document.
• Proof of payment method ownership (e.g., mobile banking screenshot showing your name and BCA, BRI, BNI, or Mandiri account number; or your OVO, DANA, or GoPay profile screen).
• Where applicable: proof of address (utility bill or bank statement) or a source-of-funds declaration for high-volume accounts.

3.3 Financial Transaction Data. We record all deposit and withdrawal transactions, including:

• Transaction amount in IDR.
• Payment method used (bank name, partial account number, e-wallet provider).
• Timestamps of transactions in WIB.
• Transaction reference numbers from payment processors.

3.4 Betting and Gaming Activity Data. We log all wagers placed on the Platform, including:

• Bet amounts, selected markets, odds accepted, and outcomes.
• Togel draw ticket selections and results.
• Slot game sessions, spin history, and bonus feature triggers.
• Live casino game participation and hand histories.

3.5 Technical and Device Data. When you access the Platform, we automatically collect:

• IP address and approximate geolocation derived from it.
• Device type, operating system, and browser version.
• Session start and end times, page views, and click events.
• Referral URL (the web address from which you navigated to nono4d).

3.6 Communications Data. When you contact our support team, we retain:

• Live chat transcripts.
• Email correspondence to and from [email protected].
• Subject matter, resolution status, and agent notes for each support interaction.

nono4d collects Personal Data through the following channels:

• Directly from you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal, place a bet, or contact our support team.
• Automatically through the Platform: Via server logs, session tracking technology, and first-party analytics tools that record device and behavior data each time you access the Platform.
• From payment processors: When a deposit or withdrawal is processed via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, or LinkAja, our payment gateway partner shares transaction confirmation data with nono4d to update your account balance.
• From identity verification services: Third-party KYC providers may return verification scores, document authenticity flags, and watchlist screening results to nono4d as part of the identity verification process.
• From fraud-prevention systems: Risk-scoring engines may cross-reference device fingerprints and behavioral signals against fraud databases to generate risk assessments that inform our account review decisions.

nono4d processes your Personal Data for the following specific purposes:

• Account Management: Creating, maintaining, and securing your player account; authenticating your identity at login; enforcing the single-account policy.
• Age and Eligibility Verification: Confirming that you are at least 21 years of age and otherwise eligible to use the Platform, in accordance with our Terms & Conditions.
• KYC Compliance: Verifying the authenticity of your identity documents before approving withdrawal requests.
• Payment Processing: Crediting deposits to your Balance, processing withdrawal requests to your verified bank account or e-wallet, and maintaining accurate financial records in IDR.
• Fraud and Money Laundering Prevention: Detecting and preventing multi-accounting, bonus abuse, match-fixing, money laundering, and other forms of platform abuse.
• Game Operation and Dispute Resolution: Recording complete betting histories to enable accurate settlement of wagers, resolve disputes, and generate auditable game records for togel, slots, and live casino games.
• Responsible Gaming: Monitoring betting patterns to identify potential problem gambling behavior and enabling deposit limit, cooling-off, and self-exclusion tools as described in our Responsible Gaming policy.
• Customer Support: Responding to inquiries, resolving complaints, and maintaining support interaction records for quality assurance.
• Platform Improvement: Analyzing aggregated, anonymized usage patterns to improve site performance, user experience, and product offerings.
• Legal Compliance: Meeting obligations imposed by applicable laws, regulations, or lawful orders from competent authorities.
• Marketing Communications (Optional): Sending promotional emails about bonuses, seasonal events (Idul Fitri, Ramadhan, Indonesian Independence Day), and new product launches — but only if you have opted in to marketing communications in your account settings. You may withdraw consent at any time.

nono4d processes your Personal Data on the following legal grounds:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money-laundering obligations, age verification duties, and responses to lawful authority requests.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests do not override your fundamental privacy rights.
• Consent: Processing for optional purposes — specifically, sending marketing communications — where you have provided freely given, specific, informed, and withdrawable consent.

7.1 nono4d does not sell, rent, or trade your Personal Data to third-party marketing companies or data brokers under any circumstances.

7.2 We share Personal Data only with the following categories of trusted third-party Processors, and only to the extent necessary for each stated purpose:

• Payment Processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, LinkAja, and intermediary payment gateway providers — to execute deposit and withdrawal transactions and confirm transaction status.
• Identity Verification Providers: Third-party KYC and anti-money-laundering (AML) screening services that verify the authenticity of identity documents and screen players against international sanctions lists and politically exposed persons (PEP) databases.
• Fraud Prevention Services: Risk-scoring and device-fingerprinting providers that help nono4d detect and prevent fraudulent account activity, multi-accounting, and bonus abuse.
• Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, Pocket Games Soft, NetEnt, Microgaming, and Spribe receive the minimum data necessary to deliver their game content and resolve game-specific disputes.
• Cloud Infrastructure Providers: Hosting and database services that store Platform data in secure, access-controlled server environments.
• Analytics Providers: Aggregated, anonymized usage data may be processed by analytics tools to help nono4d understand site performance. No personally identifiable information is shared in this context.

7.3 All third-party Processors engaged by nono4d are bound by contractual data processing agreements that prohibit them from using your Personal Data for any purpose beyond the specific service they are providing to nono4d.

7.4 nono4d may disclose Personal Data to competent legal authorities, regulators, or law enforcement agencies where required to do so by a binding legal order or obligation. In such cases, nono4d will limit the disclosure to the minimum data required and will notify the affected Player to the extent permitted by law.

8.1 nono4d retains your Personal Data for as long as your Account remains active and for a further period after Account closure as required by our legal and operational obligations.

8.2 The following standard retention periods apply:

8.3 Once the applicable retention period has expired, Personal Data is securely deleted or irreversibly anonymized such that it can no longer be linked to any identifiable individual.

9.1 nono4d uses cookies and similar local storage technologies to operate and improve the Platform. The following cookie categories are used:

• Strictly Necessary Cookies: Essential to the functioning of the Platform. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking core Platform functionality.
• Performance & Analytics Cookies: First-party analytics cookies that collect anonymized data about how players navigate the Platform — pages visited, time spent, error events. This data helps us identify and fix usability issues. You may opt out of these cookies via your account preferences.
• Preference Cookies: Store your platform preferences such as language display, odds format, and time-zone display settings so your chosen configuration persists across sessions.

9.2 nono4d does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. We do not participate in cross-site behavioral advertising networks.

9.3 Most web browsers allow you to control cookies through their settings. Blocking strictly necessary cookies will impair your ability to log in and use the Platform. Blocking performance cookies will not affect Platform functionality but will reduce our ability to identify and resolve issues that may affect your experience.

10.1 nono4d implements a comprehensive set of technical and organizational security controls to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction:

• Transport Security: All data in transit between your device and nono4d servers is protected by TLS 1.3 encryption. Our domain enforces HTTPS for all connections.
• Data at Rest Encryption: Databases containing Personal Data, KYC documents, and financial records are encrypted at rest using AES-256.
• Access Controls: Internal access to Personal Data is restricted on a strict need-to-know basis. Staff with access to sensitive data undergo regular security training and background screening.
• Password Security: Passwords are stored as salted cryptographic hashes using industry-standard algorithms. nono4d staff cannot retrieve your plain-text password under any circumstances.
• Intrusion Detection: Automated monitoring systems scan for unusual access patterns, brute-force attempts, and anomalous API calls around the clock.
• Penetration Testing: The Platform undergoes periodic third-party security assessments to identify and remediate vulnerabilities before they can be exploited.

10.2 Despite these controls, no system connected to the internet can guarantee absolute security. nono4d encourages players to use a strong, unique password for their account and to enable any available two-factor authentication options.

As a Data Subject, you hold the following rights with respect to the Personal Data nono4d holds about you:

• Right of Access: You may request a copy of the Personal Data nono4d holds about you, together with information about how it is being used.
• Right of Rectification: You may request correction of any inaccurate or incomplete Personal Data. For name corrections that affect KYC compliance, you will be asked to re-submit supporting documentation.
• Right of Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where nono4d no longer has a legitimate legal basis to retain it. Note that data subject to legal retention obligations (as described in clause 8) cannot be deleted before the applicable retention period expires.
• Right to Restrict Processing: You may request that nono4d temporarily suspend certain uses of your Personal Data while a dispute or correction request is being resolved.
• Right to Data Portability: You may request an export of your Personal Data in a commonly used machine-readable format (e.g., JSON or CSV) for transfer to another service provider.
• Right to Object: You may object to processing based on legitimate interests. nono4d will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, submit a written request to our support team via live chat or email at [email protected]. nono4d will respond within 14 business days. We may ask you to verify your identity before fulfilling your request to prevent unauthorized data access.

12.1 The nono4d Platform is strictly for adults aged 21 and over. nono4d does not knowingly collect or process Personal Data from individuals under the age of 21.

12.2 Age verification is conducted as part of the registration and KYC process. Any Account discovered to belong to a person under 21 years of age will be immediately suspended, all associated balances forfeited, and the Personal Data deleted or reported as required by applicable law.

12.3 If you are a parent or guardian and believe that a minor has created an Account on nono4d, please contact us immediately at [email protected] so that we can investigate and take corrective action without delay.

13.1 nono4d may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. The effective date at the top of the document will be updated accordingly.

13.2 For material changes — meaning changes that significantly affect your rights or the way we use your Personal Data — nono4d will provide advance notice via email to your registered address or via a prominent Platform notice at least 7 calendar days before the revised Policy takes effect.

13.3 Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with any material change, you must stop using the Platform and request Account closure before the revised Policy takes effect.

13.4 Previous versions of this Policy are available upon written request to [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or nono4d's data practices, please reach our Data Support team through the following channels:

• Live Chat: Available 24/7 directly within your nono4d Account — typical response time under 2 minutes.
• Email: [email protected] — responses within 1 business day for general inquiries; within 14 business days for formal data rights requests.
• Support Hours: 24 hours a day, 7 days a week, including Indonesian national holidays (WIB, UTC+7).